Employment

New Westminster

Registry Agent

West Coast Title Search was founded in 1969 and remains one of BC's leading Registry Services agencies, providing legal filing services to over 300 law firms. This means we attend at government registries such as the Land Title Office(s) and Court Registries to examine records and file documents. We have over 55 staff in 3 offices, New Westminster, Vancouver and Victoria.

The junior level job we have available at present is in our office in New Westminster (detailed job description follows). The position involves a number clerical tasks as well as answering the telephone and frequent telephone communication with our clients. We require bright personalities and excellent phone skills.

This is a fast paced job where you are kept very busy. You not only have to be able to multi-task in this position but also must have a high degree of accuracy and attention to detail.

There is a lot to learn. Since it will take about 2 months to learn the basics of the job, plus another 6 months to become proficient, we are only interested in people who are motivated, quick to learn and who are looking for a permanent long-term position.

Email your resume to hr@wcts.com

Thank you very much for your interest in this position and in West Coast Title Search Ltd.

JOB DESCRIPTION

Registry Agent: New Westminster

The Registry Agent is a team member of the New Westminster Land and Court Department and as such must work towards fulfilling company goals while meeting or exceeding department standards of performance. The Registration Agent performs a variety of simple to complex clerical tasks under limited supervision, exercising initiative and independent judgment in the performance of assigned tasks.

Typical Duties

Performs some of the duties of the Registry Agent. For example:   

1. Retrieves documents from the various government databases

        -   Files all Court and related documents, electronically or manually
        -   Orders documents from search/invoice requests.   
        -   Obtains imaged documents, microfilmed documents and plans from the LTSA, or NW Court house. 
        -   Draws up invoices for client requests and ensures all information is recorded completely and accurately on the invoice.
        -   Has telephone contact with clients and is able to deal with clients' search queries or concerns in a clear, precise and professional manner.

2. Maintains a thorough knowledge and understanding of registration procedures as outlined in the West Coast Registration Procedure Manual.

3. Maintains a good working knowledge of the Land Title Act and the requirements of the Land Title Office as outlined in the Land Title Practice Manual, and the Land Title Transfer Forms Guidebook.

4. Maintains a thorough knowledge of the Supreme Court rules and the requirements of the various Departments in the Court system related to the filing of documents.

5. Recognizes priorities within the area of registrations and ensures all documents are handled in a timely and efficient manner.

6. Prepares & double-checks filings to be filed by Messengers or subcontractors in outlying Courts and ensures they are handled in a timely and efficient manner.

7. Monitors rush filings and filings, which require further action in LTO, court or Process Serving.

8. Completes invoices from point of origin through billing and complete final double-check.

9. Has telephone contact with clients and is able to deal with clients' queries or concerns in a clear, precise and professional manner.

10. Performs miscellaneous assignments or duties as requested or assigned. (e.g. client runs, message runs, end of day tasks etc.).

Equipment Used

Will be asked to operate standard office equipment such as:

  • Computer
  • Telephone system
  • Photocopier
  • Calculator
  • Plan printer
  • Facsimile machine
  • Typewriter

Job Specifications

Necessary skills and abilities

  • Grade 12 education
  • Clerical speed and accuracy
  • Detail-oriented
  • Ability to work well as a team member but also able to work independently
  • Experience as a Land Title Search Agent
  • Ability to learn quickly and to retain necessary information
  • Ability to exercise independent judgment in solving problems

Additional skills and abilities

  • Self-motivated
  • Professional attitude
  • Flexibility
  • Works well under pressure
  • Interest in extremely detailed work

Vancouver

Messenger

A Messenger is an integral part of the West Coast Team and as such must work towards fulfilling company goals while meeting or exceeding department standards of performance. The Messenger is the primary contact with clients and must present a friendly, competent and professional image of West Coast.

The Messenger performs messenger/courier tasks following established procedure under a minimal level of supervision.

Typical Duties

On a daily basis, attend at the clients' offices as per the runs schedule to pick up and deliver work.

  • Complete and submit necessary reports accurately and on time.
  • Maintain a clean and tidy work environment, including vehicle, as per a staff rotation schedule.
  • Assume responsibilities for following established procedure for use of company fleet vehicles.
  • Filing and other miscellaneous office duties.
  • Miscellaneous duties and projects as assigned or requested.

* * * * *

West Coast Title Search was founded in 1969 and remains one of BC's leading Registry Services agencies, providing legal filing services to over 300 law firms. This means we attend at government registries such as the Land Title Office(s) and Court Registries to examine records and file documents. We have over 50 staff in 3 offices, New Westminster, Vancouver and Victoria.

The position we have available starts and finishes from our Vancouver office. The hours are approximately 8:30 a.m. to 3:30 p.m. The position is 3-4 shifts per week, Monday to Friday with no evening or weekend hours. We provide a vehicle for you to use but you will be responsible to get to and from our office.

We require a person with above average verbal skills with a bright friendly personality, as you will be picking up and delivering work to our lawyer clients and their support staff. This is a position for someone who likes to get out and about and who loves to walk and drive, not for someone who likes a nice quiet desk job. If rush hour traffic or driving over bridges bother you then please don't apply. Excellent driving skills are required, although we do not necessarily need someone who has had past driving positions. Also, the person must be able to walk up and down several flights of stairs everyday and may occasionally have to carry up to 15 kg.

The starting salary for this position is $15.35 per hour, depending on experience. A participatory benefit plan, including extended health and dental is offered after 6 months employment.

Email resume to: hr@wcts.com

We will read every resume that is received but we will not be able to respond to each and every one. The hiring process will be completed by Friday, November 4, 2020.

Thank you very much for your interest in this position and in West Coast Title Search Ltd.


Vancouver

Front Office Clerk

West Coast Title Search was founded in 1969 and remains one of BC's leading Registry Services agencies, providing legal filing services to over 300 law firms. This means we attend at government registries such as the Land Title Office(s) and Court Registries to examine records and file documents. We have over 55 staff in 3 offices, New Westminster, Vancouver and Victoria.

The junior level job we have available at present is in our Front Office department in Vancouver (detailed job description follows). The position involves a number clerical tasks as well as answering the telephone and frequent telephone communication with our clients. We require bright personalities and excellent phone skills.

This is a fast paced job where you are kept very busy. You not only have to be able to multi-task in this position but also must have a high degree of accuracy and attention to detail.

There is a lot to learn. Since it will take about 2 months to learn the basics of the job, plus another 6 months to become proficient, we are only interested in people who are motivated, quick to learn and who are looking for a permanent long-term position.

Email your resume to hr@wcts.com

This position starts at $2,700.00 per month or $16.60 per hour

Thank you very much for your interest in this position and in West Coast Title Search Ltd.

FRONT OFFICE

A Front Office Clerk is the primary contact with clients and must present a friendly, competent and professional image of West Coast. They are a part of the team and must perform a variety of clerical and reception duties following established procedure and under a limited amount of supervision. Their typical duties include:

Use the telephone with confidence; take work requests, respond to client inquiries and/or problems, re-route calls and take messages.

Prepare affidavits; general, advanced and outlying.

  • Bill process serving work, ensuring that all client instructions are complied with and respond to process serving client inquiries.
  • Prepare office materials for, and monitor, incoming/outgoing couriers. Ensure that the office is stocked with sufficient courier envelopes and waybills.
  • Process all incoming and outgoing mail.
  • Prepare work for and send out the mid-day bag, ensuring all double-checks are conducted, this includes monitoring weather conditions and flight availability with Helijet.
  • Prepare and send out the evening bag and Loomis courier work.
  • Ensure adequate coverage is provided when absent from work station during the course of your work.
  • Assist the other office clerks as necessary or requested and perform duties of the other office clerks in their absence.
  • Report maintenance or service of office equipment as required.
  • Lock office, forward phones and set alarm and perform other miscellaneous end of day tasks.
  • Perform miscellaneous duties and tasks as requested or assigned.